citalia manage my booking

This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine. For further information, visit the ABTA website at https://www.abta.com. Airline schedules may vary, sometimes at short notice, and an unexpected change of aircraft may be necessary. We've been helping our customers to discover the very best of Italy for 90 years. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. Please either select the option when youre booking your holiday, or call our Customer Services Team to request an amendment. We reserve the right to make changes to the particulars contained on this website and in our brochure before a contract is concluded. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. Please note that these supplements only apply to facilities booked and confirmed in the UK. Eight day tour with an insight into one of Italys most stunning regions. Sign in for more promotions. These might include water sports (such as sunfish & dinghy sailing, kayaks and windsurfing), scuba-diving, games and sports (including table tennis) and sport equipment, pool tables, minigolf, golf, tennis, squash, gym equipment, saunas and steam baths, beauty treatments, massage, safety deposit boxes, minibars, bottled water, satellite and pay TV, entry to discos and nightclubs, porterage, charges for infants cots and food, laundry and hotel minibuses. Multi centre holidays in Italy allow you to experience more of this beautiful country in one trip. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. A pool may be closed for maintenance, or air conditioning may only be available at certain times of the day and/or year. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. at its untouched best, plus there are plenty of glamorous resorts where you can relax in style. Registered Office: Origin One, 108 High Street, Crawley, West Sussex, RH10 1BD VAT Number: 252244234. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Breakage deposits: Where our villa/apartment owners require a breakage deposit against possible loss or damage, the deposit requirement details are normally shown in the description or will be advised on your itinerary. We can only accept card payments from passengers travelling on the booking. Payment details in respect of your holiday booking are updated every 24 hours, and may not be shown on pay your balance online until after this time. We've been helping our customers to discover the very best of Italy for 90 years, **Please note that currently our lines are extremely busy. If travelling with a new card licence you will need to bring both the card and paper copy with you. 01293 - Calls are charged at your provider's local or national rate. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Find my booking. Please check with the airline if in doubt. NB our liability starts and ends at the UK airport, station or port of your departure and arrival (excluding any arrangement that Citalia have not booked on your behalf), Consequential loss not directly linked to the pre-paid contract, Transfers between Gare du Nord and Paris Bercy stations in Paris or between stations and hotels in Paris, Charges made by hotels for sun-beds, tennis courts and any other activity or equipment, Refundable deposit for villas, apartments and car hire (where necessary), Any charges levied for an infant's cot or food, Any local charges, which may change without notice, There are strict rules about bringing prohibited food items, such as animal products, back into the EU even if they are meant for personal use. Please contact the agency who carried out your reservation for all change or cancellation requests. Refund guarantee: In accordance with your statutory rights, you will receive a guaranteed refund if we have to cancel your trip where travel to the destination would contravene the travel advice issued by the Foreign, Commonwealth and Development Office (FCDO) You will receive a refund if you cant join your trip because you or a member of your party is diagnosed with COVID-19 or has received a request from the NHS Test & Trace team to self-isolate. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. We cannot accept bookings conditional upon the fulfilment of any special request. Note: This is a mandatory requirement as the enrolment was earlier done as a minor/child and as per our records the member is now above 18 years of age and is required to accept the Club Vistara Terms and Conditions on their behalf. Deposits are returned on departure subject to deductions for any damages incurred. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Save time at the airport and checkin online between 48 hours and 90 minutes before your flight. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Find out more. For more on security, local laws, plus passport and visa information, see https://travelaware.campaign.gov.uk/. Citalia is a trading name of Specialist Holidays (Travel) Limited, which is part of the Travelopia Group of Companies. It does not imply that the room faces the sea and frequently only a side sea view may be obtained from the window or balcony. But ATOL protection does not apply to all holiday and travel services listed on this website. Normal booking terms & conditions apply. No payments whatsoever shall be made in this respect as our contract with you is solely for the provision of accommodation only. Our offers include room upgrades and board upgrades. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. However, circumstances can change after publication. Holidays to Sicily and the Aeolian Islands give visitors the chance to experience a unique region of Italy with its own history, culture and cuisine. Search flights Book a . Step back in time and enjoy spectacular scenery on board a luxurious train. Step back in time and enjoy spectacular scenery on board a luxurious train. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Should we incur additional costs, these will be recovered from you. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Hoteliers normally charge for the use of a cot and service and the cost must be paid locally. Kitchen facilities: Where provided, these will normally consist of a minimum of 2 gas rings or electric hotplates, a refrigerator, cooking utensils, crockery and cutlery. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. The card and the booklet "Health Advice for Travellers" can be obtained from the Post Office. Please see ourTravel with Confidence page for full details. Please note you cannot print off your boarding pass until you have paid in full. Italy is an incredibly diverse country, with historical cities, picturesque lakes, stunning coastline and rolling countryside. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Where we state a 'French' or 'small' balcony, there may only be enough room to stand. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. In May and June, when rail schedules change, there is an additional delay and reservations may be confirmed 2-4 weeks before departure. The advice can change so check regularly for updates. It is advisable to identify if there are any areas which it is best to avoid, particularly at night. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Cots are not available in some hotels and villas. Seats with extra space can be pre-booked on a number of airlines for an extra charge. This website will provide you with information on the protection that applies in the case of each holiday and travel service offered before you make your booking. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Breakfast may be 'continental' where extras such as eggs, bacon and fruit juice may be available for an additional charge. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. Please check with the relevant embassy or consulate for up-to-date information. The advice can change so check regularly for updates. You are required to indicate your eligibility for the offers at the time of booking your holiday and you should supply a copy of the relevant document. The cabin crew have the final say and we kindly ask that their decisions are respected. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Explore one of the worlds most glorious cities before heading to Italys largest lake. With stunning panoramic views across the gulf of Naples to Mount Vesuvius, the Grand Hotel President offers some of the best views in Sorrento in a peaceful setting. Charges are payable locally for any additional facilities including sunbeds. Download the latest Italian hotels and villas for your 2023 holidays, Start preparing your dream holiday with the help of Citalia's Italy Experts, Stay up to date and receive the latest travel news, offers and new hotels on our network. ASSISTANCE. These terms are often used for country houses, farms or historical preserved buildings which are often family run. Please provide a valid last name without any punctuation or spaces. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. As a partner in the Know Before You Go campaign, we are working with the Foreign, Commonwealth & Development Office to do all that we can to help British Travellers stay safe overseas. *Save 100 per booking on any twin centre holiday and 150 on any multi centre holiday (a holiday containing 3 or more different hotel stays in the same booking). It is not normal practice in Italy to have tea and coffee making facilities in the room. Discover the new features. Please ask for our Special Needs form before making your booking in order that we can assess your personal requirements. Terms and conditions apply. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. These regulations have been put in place by the EASA and are for the safety of all passengers. Allow us to help you filter through our best holidays based on your desires and needs. Enjoy dramatic Italian coastlines and picture-perfect towns sooner than you think. Registered in England and Wales. No food or baggage allowance is provided for children under two years old. Sorrento & the Bay of Naples Small Group Escorted Tour, Authentic Puglia Small Group Escorted Tour, Treasures of Sicily Small Group Escorted Tour, Tuscan Discovery Small Group Escorted Tour, The Majesty of the Italian Lakes, Small Group Escorted Tour. Manage all your AirAsia India bookings. There may be a charge to use the facilities unless we state in the description that beach charges are included. Book our Venice, Florence and Rome multi centre, and visit the three biggest stars of Italy. Useful information can be found at. Company Number: 446617. At Citalia, we are committed to working with trusted partners and making sure that their hotels meet our standards to give you the peace of mind that you can holiday safely. Eight day tour with an insight into one of Italys most stunning regions. You will require a credit card to check-in and a deposit may be taken from the card for the duration of your stay. Step back in time and enjoy spectacular scenery on board a luxurious train. You are strongly advised to check with the appropriate embassy, consulate or British and Commonwealth Office orhttps://www.gov.uk/foreign-travel-advicefor further information regarding local laws and customs of the countries you plan to visit. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. In some Italian hotels a shower facility is provided in the bathroom, but without cubicle or curtains. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. First for Pool Safety: Pool safety is not just an issue for beach holidays, especially as few city hotel pools are supervised or have a life guard in attendance. Download the Travelopia Modern Slavery Statement as a PDF What our customers think We have been helping our customers discover the real Italy for 90 years now. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. But ATOL protection does not apply to all holiday and travel services listed on this website. All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Explore one of the worlds most glorious cities before heading to Italys largest lake. In that case, a My TUI account can also be useful: complete your profile to speed up the booking process, or save your favourite holidays. There are no maximum age restrictions. E-Docs can be accessed under the "My Booking" portal located in the top right corner of our website. You'll need to have your Booking Name, Booking Reference Number, Valid Passport and Credit Card Details on hand to complete all of your check-in details. Start earning points with the Volare program. Well help you navigate the top sights and attractions of this wonderful island. Use our easy 3 step holiday finder to discover your next Italian holiday. Foreign, Commonwealth & Development Office and the NHS have up-to-date advice on staying safe and healthy abroad. Please find the booking terms and conditions applicable at the time of your booking. You made a reservation through a travel agency -. Please see our booking conditions at www.citalia.co.uk/about/terms-and-policies/terms-and-conditions/. Combine the city of Bologna with the beautiful Tuscan countryside in one trip. Allow us to help you filter through our best holidays based on your desires and needs. We take every precaution to ensure that the descriptions of each property and facility are as accurate as possible at the time of publication. Saudia offers its guests the selection of seats on their flights either free of charge or at an additional charge according to the conditions mentioned here. Explore Italys glittering waters, tranquil towns and historic cities on this guided tour. There may also be supplements (eg for single room, balcony, sea view, full board etc). Facilities are usually available to freshen up and hotel facilities may be used until your room is ready. This tour of Tuscany covers the regions highlights including Florence, Siena and Pisa. Please see ourTravel with Confidence page for full details. The resort and hotel descriptions will help you identify those which are stated to be in quiet locations and those which may not be (eg. Click on the specific link(s) for further details. Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.caa.co.uk. How are the flight sectors summarised in Manage Booking? Written authorisation from the other parent may be required if a child is travelling with one parent only. A problem has occurred whilst trying to put together your holiday. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. If you book arrangements other than an ATOL protected flight or a package holiday, the financial protection referred to above does not apply. The discount will be included in the final price of your holiday and applies to all new package bookings for a minimum stay of 7 nights in total, made between 15 December 2022 and 5 March 2023 inclusive, for travel between 15 December 2022 and 31 October 2023 inclusive, based on 2 adults sharing a room. Some of the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. Keep informed of current travel health news by visiting https://www.fitfortravel.nhs.uk For further information, please visit our "Travel Aware" information page at https://www.citalia.com/travel-information/travel-aware. This can apply in towns and cities and it is particularly common in Venice where transfers (if booked as an optional extra) are by water taxi boat and access to landing stages can be dependant on the tide. Start with a few days in the Renaissance city, Florence, before heading to the coast for a relaxing break by the sea. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. Step back in time and enjoy spectacular scenery on board a luxurious train. Our ATOL number is 0285 and our ABTA number is V4068. Having a car at your disposal gives you the freedom to explore Italy and go wherever you please. Manage your Flight. We may also share information with our advertising, analytics and social media partners for their own purposes. In the case of the cancellation of either your holiday booking or event booking, any monies paid for prepaid tickets will not be refunded. We will provide you with financial protection for any package holidays you buy from us that do not include travel by air by way of a bond held by ABTA. Offers valid on 2023 travel dates. The UK has recently adopted the European Health Insurance Card (EHIC). All of our Italy tours are exclusive to Citalia and have a maximum of just 18 people per tour. Explore one of the worlds most glorious cities before heading to Italys largest lake. Cancel/ change an accommodation booking; Cancel an itinerary/ booking during booking process; Booking overview / Find past bookings; Flights changes & cancellation. Our experience and expertise, together with our attention to detail and personal touch, really does make us the leading Italian holiday specialist. Explore the iconic Italian cities of Venice, Rome or Florence and start planning your perfect break today. Make the most of your trip abroad, get proper insurance and check out the Foreign, Commonwealth & DevelopmentOffice website atwww.gov.uk/fcdoto find out in a flash how best to avoid trouble. Children under 16 years who were included on an adults passport may not travel unless accompanied by that adult. If you choose not to change hotels during such delays, we will be unable to consider a refund of additional costs you incur. You will need your licence and passport for identification purposes when taking possession of the car. Explore one of the worlds most historic cities, followed by Italys spectacular coastline. We strongly recommend that you purchase flexible tickets if you are making independent arrangements to meet ongoing flights, as we will not refund unused tickets purchased independently when scheduled flight times change. Are there any restrictions to which bookings I can access with Manage Booking? Manage my booking. hotels in or close to town centres, or near to main roads or railways lines). NB our arrangements always include: airport / port taxes, hotel service charges, handling fees and VAT and our Concierge Service where a representative or agent in Italy is available by telephone for help and advice. In the unlikely event, however, that your preferred class of travel is not available when the reservation system opens up you will be entitled to the options specified in the paragraph If We Change or Cancel Your Holiday. Holidays in the Italian lakes take you to a region of elegant charm and natural beauty, where historic lakeside villages lie below epic mountain scenery. Personal Security: The need to think about your own personal security in any destination is a fact of life, just as at home. Should the CAA make the above option mandatory, we reserve the right to charge the appropriate extra seat price for all infants affected. Where could you be heading to in the next few weeks? It is your responsibility to familiarise yourself with, and respect local laws and customs. Where could you be heading to in the next few weeks? Terms and conditions apply. Not quite sure what youre after? Well help you navigate the top sights and attractions of this wonderful island. citalia manage my booking. The tradition, culture and remarkable spirit of Florence oozes from this truly authentic Italian hotel, which is built around a Byzantine round tower. Just fill in your details to confirm a quote - or to view, change or cancel a booking. This relatively unexplored corner of Italy is awash with culture, history and authentic cuisine.

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