Are any cleaning services offered at Long Beach Mauritius? With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. We will stay here until next week, but will not come back if things do not change. Everyone has space to play with kids without being over crafted by some others. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. Loane down at the Tides restaurant took such great care of us every day, thank you! Thank you for staying with us and celebrating your birthday at our resort. No fresh juices (they can't make fresh orange juice, really?) It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. I could be misspelling her name, but I recall Channone ? Food was also good. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. See more questions & answers about this hotel from the Tripadvisor community. The rooms were amazing, cleaned and tidied to an extremely high standard every day. Food was excellent throughout and restaurant staff could not do enough to please us. I was having a few massages and facial rituals, all very relaxing and refreshing. Cannot recommend this place enough! golden nectar. You will love it as we did! If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was a superior sea view room. Are there opportunities to exercise at Long Beach Mauritius? This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. Your satisfaction is the greatest reward of the team and certainly will act as a source of motivation to perform even better. What to do What to Do in the Hotel's Region Golf - West . Thank you for your appreciation, excellent rating and high recommendation. We look forward welcoming you back very soon. I don't want excuses and apologies from several people- just someone who is taking care of an issue in an efficient and guest centered way and taking complaints and concerns seriously. Belle Mare . Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. We are glad to hear that you had an enjoyable stay with us. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. At Long Beach, we've got something for everyone. It is simply not 5 star. Our kids had the most amazing time and made lots of new friends. Thank you for your review once again and for being our ambassador. To have the opportunity to improve your stay to a better one, we have shared your experience with the concerned team, who will take the measures to solve the mentioned points. Yes, free parking is available to guests. Does Long Beach Mauritius offer any business services? I do hope that we may welcome you back in the future for a better experience. Thank you for your appreciation, excellent rating and high recommendation. The hotel is fabulous in many ways. Struggled to get a decent coffee some mornings which is important to me. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. His customer service is excellent and his kindness is beyond expected. This is not how you treat guests. May Allah bless him. Long Beach is set on a lovely, one kilometre long blonde beach lined with 750 sun loungers. This was our most awfully and best Holidays we ever had. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Eventually i don't regret spending my birthday there. The beach is beautiful with good snorkeling and lovely white sand. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. I decided to go to Mauritius for my honeymoon, and Mauritius and Long Beach for the Christmas season were amazing. The team led by Christian could not do enough for us. Variety of restaurants and quality and selection of food exceeds expactions. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. A manager for example. Top room amenities include a minibar, air conditioning, and a flat screen TV. Again the staff is very nice and sweet, but this is not the service you pay for at a five star. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Also a great barman and waiter. There are plenty of toys, activities, anything that you can think about. Bedspread and decorative pillows were saved. Warm regards, Christian Jaquier, Hk Shah Alam services was extremely good. May be you can release some pressure from them :), Dear Evelina G, Thank you for choosing the Long Beach Mauritius for your family trip and for sparing some time to share your experience about your recent stay at our property. Yes, dry cleaning and laundry service are offered to guests. We stayed in a family suite which was beautiful and well proportioned to give us all plenty of space. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. There are plenty of toys, activities, anything that you can think about. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. The whole team looks forward to the soonest opportunity of welcoming you back. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. The staff were mostly really good and very helpful, though sometimes requests were either ignored, forgotten or lost in translation. Claim your listing for free to respond to reviews, update your profile and much more. Nice team at the restaurant Chopsticks! Thank you for your excellent feedback, which I will be delighted to share with my team. Sincerely, Jean-Marc Ma-Poon, Great Stay, Great Hotel & facilities & Great Management Presence. The staff is exceptionally kind and caring. Which room amenities are available at Long Beach Mauritius? We look forward welcoming you back very soon. I wished that she was living closer to where I am but we will surely be back. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Really, do not miss your chance visiting this place. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. I do hope that we may welcome you back in the future for a better experience. to many issues in the room.renovation required. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Amenities Restaurants and Bars Pools Beach Fitness Centre Spa Tennis Watersports Cinema Live Entertainment Golf Nearby Children's Club Excursions Accommodation types The sea temperature is one of the best I've experienced. A hugely anticipated event and one that my sister had been dreaming of ever since childhood. What are some restaurants close to Long Beach Mauritius? Also a good gym, for those who is important. We look forward welcoming you back very soon. So, so grateful. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. They would see me caring my little one and run to give me a hand with my luggage or bring her. Lock in a great price for your next stay Get instant confirmation with FREE cancellation on all accommodations Free concierge service available when booking this property Maybe at least this here reaches the management. The hotel itself is beautiful in a spectacular setting. Some simply dont listen. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. Solana Beach. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Bedspread and decorative pillows were saved. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. They would see me caring my little one and run to give me a hand with my luggage or bring her. The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. What food & drink options are available at Long Beach Mauritius? This is the version of our website addressed to speakers of English in South Africa. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Sincerely, Where do I start? He was a great kind person. May Allah bless him. The Long Beach Hotel had various activities and honeymoon privileges. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. The entire team and I look very much forward to welcoming you back to our resort. The hotel was nice, not great, just because it isnt a great hotel. Warm regards, Christian Jaquier. It's simply the little things that make the subtle difference. Sincerely, Jean-Marc Ma-Poon, Its true, the best of all was the beach and the sea. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Long Beach Mauritius: The excellent service and warm welcome received at Hasu Restaurant - See 5,783 traveler reviews, 7,055 candid photos, and great deals for Long Beach Mauritius at Tripadvisor. There are more places to choose from in the, Frequently Asked Questions about Long Beach Mauritius. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Read more with and not the guest to deal with it. We are a family of frequent travellers and I can assure you that the food is beyond any expectations. LONG BEACH MAURITIUS - Resort Reviews & Price Comparison (Belle Mare) - Tripadvisor Africa Mauritius Flacq District Belle Mare Belle Mare Hotels Long Beach Mauritius 5 454 reviews #3 of 7 resorts in Belle Mare Save Share Coastal Road, Belle Mare, Mauritius 41601 011 230 401 1919 Visit hotel website E-mail hotel Check In / / The personnel welcomed us so well, specially Mr. Adesh who was i guess the one in charged. Mr. Adesh and there was another gentleman (i guess he was one of the cook ), the took care that we are feeling at ease. We are glad to hear that you discovered the water activities with enthusiasm. Sincerely, Jean-Marc Ma-Poon, Absolutely awesome vacation on Easter with my Family. Which room amenities are available at Long Beach Mauritius? Please see our partners for more details. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Thank you for mentioning our team member Shah Alam, who will be fully recognized for his great service. The place is so cosy, peaceful and it was exactly the place where i wanted to be for my birthday. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. No fresh juices (they can't make fresh orange juice, really?) Warmest regards, Christian Jaquier. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. A SPACIOUS BEACHSIDE RESORT IN MAURITIUS Located North-west on the coast of Mauritius, Victoria Beachcomber Resort & Spa is conveniently situated between the tourist hub of Grand Baie and Port Louis, the capital city. We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Our check in at the hotel wasnt quite smooth as we had to wait for a while (after a long flight from Germany) until we got our room. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Golf Unforgettable is the only word to describe around of golf on the course at Paradis Hotel. Dear rebeccamZ6293QU, Thank you for staying with us, your trust in Long Beach Mauritius and taking the time to share your feedback. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Thank you for your appreciation, excellent rating and high recommendation. Warmest regards, Christian Jaquier. But the final random act of kindness was as we were leaving, our transfer to the airport didnt turn up so the hotel swiftly arranged one of their cars. more. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Best of luck Hotel Long Beach, Dear Jubair786, Greetings from the Long Beach Mauritius! Our kids spent a bit of time at the kindergarden and we were able to feel how much care and attention these ladies were giving to the children. Long Beach Resort is situated on more than a kilometre of sandy beach and coral reef, where water sports are plentiful. Overall a well run and managed first class resort and a credit to this small group of hotels. Own or manage this property? Call us. So, so grateful. We shall surely share your comments with the whole team which shall definitely act as a boost. Thank you for your enthusiasm towards our resort and service. Next: the breakfast buffet. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. Nearby attractions include Belle Mare Beach (2.8 km), March de Flacq (5.0 km), and Sagar Shiv Mandir (2.7 km). The room we were promised in the end had maintenance issues out of a sudden and we had to move to another one. We do hope that aside these unusual shortcomings, you have had an enjoyable stay and that we would have the opportunity to welcome you back very soon for a unique experience. Long Beach Mauritius, Belle Mare: See 5,780 traveller reviews, 7,650 candid photos, and great deals for Long Beach Mauritius, ranked #6 of 11 hotels in Belle Mare and rated 4.5 of 5 at Tripadvisor. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Do not miss also to treat yourself well at the Spa. Yes, dry cleaning and laundry service are offered to guests. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. Anahita Golf course one of the best. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! There are some shops, bars, supermarket etc. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. Pool and beach experience both fantastic. Eva Maria from Austria :-), Ocean front rooms are overlooking the beach, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. Well, the staff simply made our experience beyond perfect and treated the bride and groom wonderfully. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. The swimming pools, the morning yoga, the entertainment, spa, restaurants, kindergarden they are all really much beyond expectations. The chef went out of his way for us and the food was amazing! We had taken with great care your feedback and extend our apologies for the inconvenience encountered. . Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. I am a real Japanese Food lover and my husband took me to a surprised birthday dinner at Hasu restaurant long beach. Overall a well run and managed first class resort and a credit to this small group of hotels. I guess it was reserved for someone else. Dear loveeat74, Greetings from the Long Beach Mauritius! The Long Beach Hotel had various activities and honeymoon privileges. What are some restaurants close to Long Beach Mauritius? It was all just a great confusion and I just don't expect something like that to happen from -again- a five star house. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Our team checks each review posted on the site disputed by our community as not meeting our. The staff is exceptionally kind and caring. This would normally have a cost attached but the hotel asked the driver not to take our money and they would sort it out. In response to your concerns, we regret that the service was not up to your expectation. Move on to the park's nature trail and wander through endemic plants, discover the flora and fauna of Mauritius including a rare Ebony tree. to many issues in the room.renovation required. Rooms are, Dear Guest, Thank you for taking the time to share your feedback. We look forward welcoming you back very soon. Cap Ouest Mauritius - Tripadvisor Reviews. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. I could be misspelling her name, but I recall Channone ? Prices are the average nightly price provided by our partners and may not include all taxes and fees. We have been to numerous hotels in mauritius and travelled to many countries but we have never met someone so kind along with an exceptional customer service like his -From Rughoo Bhikoo family, Dear janhavir2023, Greetings from the Long Beach Mauritius!