You can also use your smartphone as a remote control for Fire Stick. This just started on 3-19-2022. Thats the same issue Im havinghave yall been able to fox yalls? I'm on an iOS device and get an Error Code 3 message. Once the device is set up, check to see if your problem has been solved. I have many Fire Sticks but this was the first 4K. On your laptop, mobile or tablet,. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. * Windows devices that do not support Wireless Display (WiDi) Thats a storage issue?!!! Only had the tv for 6 months. You can get cheaper deals if you sign up for longer than a month but that all . UE46C5100 - MainBoard has been changed. You have now set up an STV player account and youre signed in; enter the unique 5 digit code that is displayed on your TV screen into the website then click Continue. I called Amazon and it wasnt any help. No problem. After, navigate to the App & games section to install your application again. 11-01-2022 Ive unplugged the stick from power and changed HDMI ports then changed it back again. is it possible to download it to Firestick for example? Either China or Russia. How to Fix It When a Fire Stick Is Not Working. Even tried deleting apps and clearing cashes. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. Prior to trying to watch the mentioned program the fire stick worked fine! Copyright 1995-2023 All Rights Reserved. My Device- S21 Ultra 5G ( SM-998B/DS ) CSC= BTU , 12GB/256GBOne Ui 5.0,Android 13 . I tried restarting the device and unplugging it from the tv again nothing happened. Then, sign back into the network to reconnect to it. mine keeps restarting completely. Who needs to be held accountable? 09-01-2021 I out new batteries in the remote but it seems pressing the remote buttons brings about a completely different result than intended. Same problem. Still nothing. I noticed the difference during that change too. If you like to stream on your phone or tablet, ITVX Premium lets you download shows to watch offline (on these devices and more, like laptop and PC), a feature not available for free users. in, Older Samsung TV. Monty.I did this and it totally fixed the problem on both my firesticks. I have trouble shooting from A to z from z to A from 1 to 10 from 10:00 to 9:00 and these things do not work what a waste of money the first one I have which is not the light it works perfectly so I dont know what in the world is going on I just sent you. Please try again later. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Everything seemed to be good then all of a sudden it went to blank screen. Step 4: Follow the on-screen prompts to complete the process. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. Bought mine to replace a seven year old version that worked fine but was very slow. Enter the following fields; first name, last name, create a password, date of birth, of the page. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. Is there any other easy way to factory reset?? One tech said this is a common problem , another said it is rare! Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. The solutions shown on this page apply to all Amazon Fire Stick models. Problem is then I have to disconnect everything else. Mine did the same thing! Could we take the model code and software version of your TV? In Tv screen only shows Amazon but not working. This is now a problem thats 3 firesticks I have had to factory reset in the past week, there is some kind of problem with the new updates as far as I can see. The technical storage or access is necessary for the legitimate purpose of storing preferences that are not requested by the subscriber or user. May change to ROKU. If your Fire Stick turns on by itself, you need to disable HDMI-CEC. have noticed that problems have started on over the last 2 days. Scroll to the right and select the option that says My Fire TV. Check your TVs HDMI input. Casting content to a Fire Stick from a smart device or computer can require extra work. This cleans up the temporary files stored on its storage and helps you start afresh. It will turn the tv on but wont navigate to do anything else. Should I not buy movies? My device isn't supported, what can I do? I guess its time to scout out alternative streaming sticks. My firestick comes on but when I get to home page and try to navigate between items, it takes off on its own and will not let me open any app. Wtf? If a specific app is having trouble connecting to the internet or loading content, uninstall it, restart the Fire Stick, and reinstall it. I have a Roku tv in another room and have no problem connecting with it. Ideally, it would be best to connect the Fire Stick directly to the wall. 01:55 PM The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. 3 devices now with issues in my home. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. It was finally fixed, but now Ive lost some apps and the ones I have wont play/open. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Mine is doing exact thing. I really have a bitter sweet relationship with the firestick. Tried every suggestion. I tried to reboot with remote and the light doesnt even come on and I put new batteries..I have unplugged everything, even WiFi!!! I did all the items listed on site. I tried everything and still get only the logo. Now working fine. Step 2: Navigate to Applications > Manage Installed Applications. It is very convenient having tested . 1000s of hours of shows available only in the app. having the same trouble. Doesnt load, kicks me out of being registered, and Im getting tired of it. Search our help centre for help with out web site, Mobile apps or TV apps. Robin, do you like your new Roku stick? in, same problem. Same problem with a year old Fire Stick. Sorry we couldn't be helpful. 15-06-2022 A restart can fix many loading issues and the black screen bug. Step 3: Open the Fire TV app and select an available device . Is TV Player down on Saturday March 4, 2023 and not working for you? Help. Remote works, TV works, internet works, but it was slow and sluggish, didnt want to obey commands from the remote. All I get is a flashing screen. Cant get it to reset to factory settings by pressing HOME for 5 seconds. Im so frustrated, considering going back to cable instead of streaming. iPhone v. Android: Which Is Best For You? Media streaming services occasionally go down due to server issues or for maintenance. There was 3. This will solve many of the most common issues. * Android devices that do not support Miracast. I have new batteries and checked the connection in the back. Is this what yours was doing? I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. Fire stick Amazon are very cunning, no access to their main Managing director. Im having the same issue as of 2023 fire stick is not loading. Mine started this same thing yesterday. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. I kind of thought that was the reason because it worked perfectly fine when there was no snow! The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. Firestick worked fine then next day it didnt. If you're still having issues, try rebooting and resetting the device. Restart your Fire Stick: Press Select and Play on the remote for 10 seconds to quickly restart your Fire Stick. Step 6: Reinsert your remotes batteries. How do we get them to do that? Use your phone if you can and navigate to the settings menu of the Firestick and select add new remote in the controllers and bluetooth devices tab. I think someone is messing with Amazon and their customers. Home page takes forever to load and once it does, the apps wont load after you select them. If the logo is displayed on your television screen, your device is likely stuck. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. @Maz6 Unfortunately not now compatible with your model but other options for viewing including external devices as explained in the article I posted earlier. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Is that the problem? If your TV shows a no signal error message, try selecting another HDMI source via the TV remotes Input or Source button. Try changing them for new batteries to see if this fixes the problem. This ridiculous $6,000, 120-inch Hisense Laser TV is $800 off today, Watch every MLS game for free this weekend on Apple TV, Amazon Fire TVs can stream directly to hearing implants. Gripping drama box sets, eye-opening documentaries, true crime and absolute classics. If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. At the moment, hearing implant streaming is available on Fire TV Omni QLED Series, Fire TV Omni Series, Fire TV 4-Series, Fire TV Cube (3rd Gen), and Fire TV Cube (2nd Gen) devices. Mine doing same thingblack screen with white amazon logo. your password now. It says downloading latest software all to NOT actually download it and start all over again!! having problems with playing any videos or you have general feedback then please contact using the email below. Its also a good idea to try a different HDMI port on your TV if there are multiple. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. Im glad its not just mine but what is the real solution? Click on the 'Join STV/Sign in' button. 07-01-2021 Came back after being gone most of the day. Why does my Fire Stick turn on and off by itself? There are several solutions for all the common reasons a Fire Stick won't work, including black screen problems, no signal issues, and media not loading problems. This process essentially restores the streaming stick to the way it came in the box. If you are not receiving newsletters, please check your spam folder. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. Same thing here! 13-01-2021 They could not fix so might as well smash it. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. 05:10 PM Weeks after purchasing it. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. This email address is currently on file. 07:16 AM There are also speed test apps available on the Amazon Fire TV app store, but we cannot attest to how accurate these apps are. 15-06-2022 Im sick of both of them. However, if youre experiencing issues with your Firestick not working, this guide will help you out. It wont even let me try to reconnect my Wi-Fi. Ive tried everything as well. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. Step 2: Unplug the Fire TV Stick and plug it back in to force a reboot of the device. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Didnt help. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Plus, I never cleared any cache the entire time I had the stick. is there a way to fix it for good? I dont have this issue with Chrome. This is making me consider switching to Roku after being with Fire Stick for 5 yrs! First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Be sure your TV is turned on. Amen, I have the same problems with the fire stick. Step 5: Select the app you are having an issue using. It says home not available. If you select a show to watch, it plays for a couple of minutes, then display a message Internet connection error. I am using the power supply that came with it. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Thats the only way we can improve. I had that same issue with fire stick light. Possible YouTube app problem back again, plus internet speed different on Samsung TV vs iPhone and MacBook on same WiFi network. Please provide a valid email address to continue. Is this a plot by Amazon to get us to buy new? Help? Channel 11 in firestick does not work properly, My fire stick was fine one night. How do I reset my Fire Stick when the settings won't load? Step 3: Open the Fire TV app and select an available device. Thanks! The issue is that the fire stick IS connected to the internet as when I go back to Home, I can connect to Netflix, Amazon Prime video, IMDb and several other platforms offered on Fire stick. Nothing is working. It really is a great product. 11:50 AM Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. in. It kept rebooting due to storage issue. Lets see, when I go onto a program I want to watch it comes up in the top left hand corner LiveNet error??? I have the same issue. Unplugged the firestick, from the power and the TV for several minutes nothing has made a difference.. Poor fire stick device. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. It does load, the adverts before your selected programme do play after taking a long time to load and with lots of buffering but the programme itself no longer plays and eventually it just times out? I think Amazon put out some shit OS that screwed so many devices. Was watching TV when suddenly the fireTV logo came on and wont boot up. Step 1: If your Wi-Fi doesnt seem to be working, first make sure you are connected by heading to the Fire TV Home screen, then selecting Settings, and then Network. Used it for years and suddenly it cant connect to the network! If your Fire Stick is not connecting to the internet while using a specific app, switch to another app to see if the problem is app-specific. Both have many problems mainly that on start up the full Home Screen does not open, and if it doesnt despite opening apps they dont work? What Is the Trans-Atlantic Data Privacy Framework? Nope! Amazon recommends that you try to make sure youre using the included connection cables first before trying any third-party cables. If your Fire Stick turns off by itself, there's likely a glitch. Click on the Join STV/Sign in button. Hold it there until it says its restarting which takes about 15 seconds. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. . What Causes Amazon Fire Stick Loading Problems? me too today! Some TV models will automatically turn on when a connected HDMI device is powered up though many still need to be turned on manually via their remote. On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? I have tried resetting, rebooting, etc. Cookie Info: To find out how to manage cookies, see our cookie policy. I have the perfect fix, have had nothing but problems with fire stick, switched to roku, life is good. Let us know in the comments below, and, as always, thanks for reading. My remote will not change to any other channel. Mine is doing the exact same thing. I tried changing batterys and unplugging device and still have the same thing. This means youll have to go through the entire Firestick setup process again before using the device. Might have to call a number for customer service. @AntS Thanks for confirming, that explains it. Could it be related? 1000s of hours of shows available only in the app. The channel guides come up. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. Sorry, an error occurred during subscription. I have same issue except now it is stuck spinning on the firetv logo screen. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. 06-07-2021 All rights reserved. Checking your modem's lights can provide insight into its current internet connection status. Yes, if you are still Note; If youre already registered for an STV player account, youll be asked to enter Firestick wont load. It would be an awesome product if all the bugs were worked out of it. If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. Firestick appears to be stuck in either reboot or update, How long should this take. Help? Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. So bad. Just says fire tv in the screen all day and night. I previously moved it from one tv on first floor to another tv on second floor. It lets hearing implant users hear a variety of audio content. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. It freezes when playing anything from Hulu. Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. I hope Amazon comes up with an answer soon. in. in, Hi Anne I am having the same issue with my Samsung which I bought in March Did you manage to resolve the problem ? The Android app is only available for use on Phones and Tab Why am I being taken to the Personal Details page on Log in? Mine too exactly like yours.have you found an answer yet? How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. I have unplugged etc, Ive been having alot of issues since around that time, Ive tried the fixes I can and still really bad with fail to connect, buffering, yada yada. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. Press the 'Home/Start' button on your remote and you'll see the launcher bar. The following message is shown if your device is unable to use the STV Player app. My fire stick worked fine just yesterday but today it was stuck on black screen. I have deleted apps and still screen is interrupted with not enough storage. Turned on/off the TV. Depending on which of these issues youre having, your most likely fix will change. The Fire TV will automatically pair with the remote. STV Help and Support. I use 5 firesticks. Or, if youre a bonehead like me, my wife discovered that my sudden black screen after years of working was caused by it being unplugged. Treat it like a hard drive. Just moved fire stick and tv across the hall, from one room to another. in. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Step 3: Attempt to reboot your modem or router to solve your internet connection problem. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Left for vacation mid July working fine, came back to Disney not working on it and peacock spins and never plays anything, ESPN never even opens! TV Player is the extremely popular streaming website for UK users, allowing them to watch free to air channels online using a username and password login only. Can I watch STV when I'm on holiday? I dont understand storage issues! 17-06-2022 Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 It is not what it is crazy led up to be. Fire stick is optimizing system storage & applications but never return to the normal menu. If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. However, there is a fair bit of overlap when it comes to some of these problems. In this part of the settings, youll see an option to Enable Display Mirroring. While many devices should be able to mirror your Fire TV even without this mode enabled, turning this on will make it easier for other devices to find your Fire TV. Hope this works for you! IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Please assist. If you've replaced the batteries, make sure you're within range, and if the remote still does not work, you may need to restart the Fire TV Stick with the following steps. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. Step 7: Hold the Home button on your remote for 40 seconds, then release. NONE of the recommended fixes have worked. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? Check your Fire Stick cast setup. The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons.